Shipping Policy
At Tech Genius Shop, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless and efficient shipping experience. This shipping policy outlines the details of our shipping process to ensure transparency and clarity.
Shipping Methods
We offer various shipping methods to cater to the diverse needs of our customers. Our available shipping methods include:
- Standard Shipping: This method typically takes 3-5 business days for delivery.
- Expedited Shipping: For those who need their orders delivered faster, we offer expedited shipping which takes 1-2 business days.
- International Shipping: We also ship internationally to select countries. Please note that international shipping may take longer due to customs clearance procedures.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the products, as well as the destination. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
Order Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
Tracking Your Order
We provide order tracking services to keep you informed about the progress of your shipment. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your package on our website or the carrier's website.
Shipping Restrictions
While we strive to provide shipping services to as many customers as possible, there may be certain restrictions and limitations based on the destination country's regulations. It is important to review the shipping restrictions for your specific location before placing an order.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
Thank you for choosing Tech Genius Shop. We are committed to providing you with exceptional products and services, including a seamless shipping experience. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team.